Terms and conditions of use
Doro.cy is owned by the company Adscore Marketing Ltd., with registration number HE208367 and based in Cyprus.
Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below. "We" or "Our" means Doro.cy. "You" or "your" means the person accessing, using or ordering from our website over the Internet.
Prices, description and availability of goods
All prices are shown in Euro. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price. If an item is out of stock we may send a substitute item. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions.
To place an order simply click on the Add to Cart button to add the chosen item to your shopping cart. Before you complete the checkout process you will have the opportunity to review your purchases, and amend where necessary. When you complete the checkout process you are agreeing to a contract. Payment is processed at the time of placing the order. You will enter into a legally binding contract to purchase the item from Doro.cy Cyprus. You are responsible for reading the item description, including our Terms and Conditions - which include our Privacy Notice and Delivery policy.
You can choose from the following options:
1) PayPal: Pay online through PayPal, which is a very secure payment method. Orders are approved after receiving the money on our PayPal account.
2) Creditcard: Pay with your creditcard via Stripe payment solution.
3) Skrill: Pay via Skrill ewallet system
4) Bank wire: Pay via bank transfer. When you choose this option the bank wire details will be shown on checkout. Please be aware that delivery can only take place after the payment has been received on our bank account
5) JCC Gateway: JCC Payment Gateway allows you to perform payment using the JCC redirect method. Doro.cy allows payments via JCC.
All prices of the products we sell are excluding Delivery cost. Delivery will be done by Doro.cy delivery service to offer a personal and secure delivery of your order or by the delivery service from the partner shop we are working with and have their products listed on our site. In cases that we are not able to deliver the order ourselves we will use the service of a third party delivery company based in Cyprus. It’s the responsibility of the buyer to supply us with correct address details and phone number of recipient. The Delivery company might decline the order if no phone number of recipient is included in the order details.
We can deliver only to the following places in Cyprus and depending on the product you purchase:
- Famagusta Area (Ayia Napa, Paralimni, Protaras, etc.)
- Larnaca Area
- Nicosia (not to the Mountains Area)
- Limassol (not to the Mountains Area)
- Paphos (not to Coral Bay and further)
If you make your order before 12:00 it will be delivered the following day. Delivery can only take place on Monday until Saturday. When you place an order before 12:00 on a Saturday it will be delivered on Monday.
We are not responsible for any damage or breaking of items after the recipient received the order. Balloons can pop during transport. By big damage or breaking of 3 or more balloons you can contact us for a refund or resend of the order.
Read more about our delivery policy
Refund for cancelled orders are according to the following rules:
Cancellation of order 48 hours or longer before delivery date
Cancellation of order between 24 and 48 hours before delivery date
Cancellation on delivery date
All items must be returned unused/unworn in their original packaging. You cannot return personalised items. You are responsible for all costs relating to the return of any item. We recommend you use an insured method of posting such as recorded delivery, we are not responsible for returns parcels which are lost or damaged in the post. We will email you to confirm receipt of the parcel, refunds will be processed within 30 days from the date of the cancellation notice.
The address for returns is:
Archiepiskopou Kyprianou 56
Products out of Stock
If one of the ordered products are out of stock we will use another product from the same price or close to that price. We will always make the total order for the same price as ordered (with adding or removing balloons).
In the event of an exchange the customer will incur any shipping costs for returning items to be exchanged. Exchanged items can only be despatched after the returned goods have been received and undergone a quality control check. Please return the items you wish to exchange with details of the item(s) you would like instead, within 7 days of receipt.
In the unlikely event that you have a complaint with the service or product we provide please write to.
Doro.cy is committed to protecting your privacy. We have developed policies and procedures to ensure that the information you provide to us through our web site is collected and maintained in a manner that respects your privacy. This Privacy Statement explains these policies and procedures so that you will be aware of how we collect and use the information you provide us.
Doro.cy does not track or collect personal information unless it is purposefully and knowingly provided to us. In other words, we do not collect your information without your knowledge.
Should you request that we contact you to provide additional information about our products and services, and you have provided us with personal information so that we may do so, we will not use or disclose this information outside of our company without your consent, unless required by law.
This web site is protected by an encrypted 128 SSL certificate, ensuring that your personal details are kept confidential and securely.
By using this site, you signify your acceptance of this Privacy Statement. If you do not agree with the terms of the statement, you should exit this web site.
Credit Card Security
Payment with your Credit Card will be done by a third party (PayPal, JCC or Stripe) who is using a secure payment system. They use your credit card number, billing and delivery information when you buy goods from us. They do not share your credit card information with anyone else. If you have any questions about the use of your credit card for a purchase from us, please do not hesitate to contact us.
Information Use and Disclosure
The information that you share with us will only be used by Doro.cy and any partner shop on Doro.cy to evaluate your needs. We do not sell, lease, or otherwise provide this information to any outside third parties. We will not share this information for any other purpose without your express consent. However to comply with local laws, we may be required to disclose information in certain limited circumstances, and we reserve the right to do so. In addition we may disclose information upon a good faith belief that such disclosure is necessary to (a) comply with applicable law or legal process served on Doro.cy; (b) protect the rights of Doro.cy and/or its users; or (c)to protect the safety of the users and/or the public.
Third Party Links
Our web site sometimes provides links to other web sites. If you leave our site by linking to one of these third party sites, you will be subject to the privacy policies and procedures posted there, and this Privacy Statement will no longer apply.
Modifications to the Terms and conditions of use
Periodically, we may modify our policies or procedures described in this Terms and conditions of use. Any modifications will be posted to our site, and the date of changes will be indicated.
Trademarks and Copyright
All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of the Doro.cy website are the property of Adscore marketing Ltd.. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.
Some of the images we display on our site have been provided under licence by our supplier(s) and are protected by copyright law. No images or associated product descriptions may be copied and used elsewhere in any media for any purpose whatsoever, without the specific written permission of the copyright holder.
We offer no warranties or guarantees with regard to the metaphysical use of any of our products. You are encouraged to carry out research on the items, to ensure that they meet your needs.